For over 15 years, the MASS Environmental Services Inc. team has been providing their waste diversion expertise to businesses across Canada.
GEORGE BROWN President
George Brown has served as President of MASS Environmental Services Inc. since founding the company alongside his wife, Marnie in 2001.
In this role, George acts as director of partnerships, technology, and business development for MASS while providing strategic leadership to the company. George’s leadership has been a crucial driving force of MASS’ growth and success since the company’s inception. Prior to founding MASS, George held numerous senior management roles in the automotive parts supply industry where he applied his systematic leadership expertise.
George holds an interdepartmental degree in Business Administration and Psychology from Brock University. George strongly believes in supporting communities and families, and has been involved in numerous initiatives over the years including coaching youth sports, backing community activities, and supporting the most recent Habitat for Humanity Build in Lakefield, Ontario.
George is known for his meticulous and unwavering work-ethic and inspires professionalism amongst his team. Well respected amongst his colleagues, George inspires an attitude of integrity and commitment amongst the entire MASS team. A dedicated family man, George is proud to have his son, Mac and daughter, Alex as a part of the MASS team, and through his standards for exceptional work, he leads MASS with an unparalleled spirit of innovativeness and authenticity.
MARNIE BROWN Vice-President
Marnie Brown has served as Vice-President for MASS Environmental Services Inc. since founding the company with her husband George in 2001.
Over the past 15 years, Marnie has led the development of a strong and uniquely skilled team.
Marnie is well renowned as a leader who inspires engagement and collaboration. Her passion for providing an unparalleled experience to MASS’ clients has been the foundation for MASS’ industry leading customer service.
Marnie possesses a Medical Diagnostic Imaging Radiology Diploma from the Michener Institute of Technology, and worked in the hospital setting for 20 years prior to founding MASS. This experience contributed to her focus on infection control which has made her a tremendous asset to MASS’ growth in the Long Term Care and Retirement industry.
With MASS’ emphasis on investment in our future, Marnie’s family focus is outstanding. Marnie and George are parents to two children – Mac and Alex, who have both joined the company. Their unwavering family values are a part of what distinctively characterizes their leadership style – one that is built upon trust, transparency and loyalty. Every day, Marnie guides her team and customers to make a difference. With the mantra of “Change begins with just one step,” as one of her guiding principles, Marnie’s tremendous work-ethic is a guiding force behind MASS’ success.
ALEX CARD Operations Manager
A Certified Zero Waste TRUE Advisor, Alex Card is respected amongst her colleagues for her unparalleled drive and work ethic, which has led to her immense success with MASS Environmental Services Inc.
Alex attended Memorial University of Newfoundland where she earned a degree in International Business Administration as just one of eight members in her class to earn this degree. Alex also lived in France for 6 months where she studied at Grenoble École de Management.
Alex’s passion for travel has contributed to her immense adaptability and innovativeness, making her an asset to the Customer Service Department of MASS Environmental Services Inc. In addition to this role, Alex serves as a key figure within the business development sector of the company, overseeing hazardous waste, grease traps, used cooking oil services and more.
She began working with the company in the summers while still a student, travelling across the country completing waste audits. This experience allowed Alex to develop an exceptionally valuable expertise in waste diversion that she applies to her work with clients on a daily basis.
Whether Alex is exploring a foreign country, or working closely with her team in the MASS office, she is quick-on-her-feet, inventive, and inspires an attitude of optimism amongst those around her.
Alex is passionate about community building, and has volunteered with a number of local causes. She is an advocate for health and fitness, and is a crucial part of the award winning MASS Environmental Services Inc. team.
Carrying on with the sense of family focus that underlies much of MASS’ success, Alex married her husband Nate Card in July 2018. Alex and Nate look forward to a lifetime of adventure together, and believe in working to protect our environment in every way we can, in order to leave a thriving earth for the next generation.
MAC BROWN Business Development and Waste Audit Manager
A Certified Zero Waste TRUE Advisor, Mac Brown is well-known for his entrepreneurial attitude and spirited nature. Mac has also earned his Recycling Council of Ontario Waste Audit Certificate, giving him the capability to work with locations to become 3R Certified.
Respected amongst his peers for the constructive and innovative nature he brings to the table, Mac inspires an exciting and positive energy amongst his team.
Mac began working with MASS in the summers throughout his time as a student, travelling across the country and participating in waste audits, in order to guide clients to waste diversion success. Upon completion of his degree, he joined the company full-time, where he is now a guiding force in Business Development and also spearheads the Waste Audit Division.
Mac studied at Mount Allison University, where he earned a Bachelor of Commerce Degree, while playing on the men’s varsity basketball team. During this time, he founded a professional sports agency representing professional athletes playing in North American and overseas. Mac sold this agency in 2015, and continues to explore his entrepreneurial initiatives in a variety of ways. In the past several years, Mac has developed a passion in real estate investment, with a strong focus on residential properties throughout the Province of Ontario. Mac looks forward to pursuing this interest with a future focus on sustainable living as we continue to move forward into the future.
Mac’s entrepreneurial spirit is exemplified most notably through his role in business development with MASS. This role has allowed Mac to maximize his strengths as a true “people-person,” bringing the wonderful economic benefits of environmental sustainability to fruition for businesses across Canada.
Mac is a “go-getter” with an exceptional work-ethic and unstoppable will-power. Working alongside his family and the rest of the MASS team, Mac shows initiative and dedication on a daily basis.
HEATHER VARNER Special Projects Manager
Heather Varner joined the MASS Environmental Services Inc. team in spring of 2014, and has grown with us since then into her current role as Special Projects Coordinator. Originally serving in our Customer Service department for over two years, Heather had the opportunity to develop an in-depth and thorough understanding of our clients daily operations from coast-to-coast, overseeing the waste diversion programs at over 1000 locations under the supervision of our leadership team. This expertise had led to her success in her current role, and in this position she has the opportunity to combine her in-depth knowledge of the MASS Environmental systems with her own sense of creativity in order to manage all communications operations within the organization.
Originally from Moncton, New Brunswick, Heather attended Mount Allison University where she earned a Bachelor of Arts degree in English, History and Sociology. Her academic background has contributed to her life-long passion for the written word, and she has been featured in numerous publications including TIME, xoJane, and Hellion Magazine. She applies her capabilities as a writer and a communicator on a daily basis with MASS, spearheading our digital media presence including social media, client communication, newsletters, marketing material and more.
Heather also is able to apply her passion for teaching and engaging with others by developing training material for internal staff, working closely with our IT team on development of client education modules, and spearheading our co-operative education program with local high schools and colleges.
Heather is known for inspiring collaboration and cooperation amongst her colleagues, and is thrilled to be a part of a company that makes a positive difference every day.
JESSE MORING Administrative Manager
Jesse Moring joined the MASS Environmental Services Inc. team in the fall of 2017 in the position of Administration Manager. In this role, Jesse oversees our finance, information technology, and human resources departments as an invaluable member of our management team. With a meticulous eye for detail, Jesse brings an exceptional skillset to the team, as we work towards continuous growth and development.
In 2010, Jesse graduated from the Business Accounting program at Durham College, and holds his PCP designation with the Canadian Payroll Association. Committed to continuing education, Jesse pursues every opportunity for ongoing learning, and he plans to complete his CPM within the next year. Most recently, Jesse has worked with a software development company, overseeing payroll and benefits, and has completed staff accounting duties in a variety of roles. This diverse background has contributed to the development of his ability to handle any task that comes his way.
As he joins the MASS team, we are thrilled to recognize that Jesse shares our sense of family focus. In 2010, Jesse and his wife, Laurel, were married in Vegas by ‘Elvis.’ In 2015, they relocated from Durham region to Cobourg where they currently find themselves as-busy-as-can-be balancing home renovations with finding ways to entertain their three energetic sons: Oliver, Reid, and Sawyer. When they find the rare moment of spare time, Jesse and his wife enjoy taking in live music. As a family, they enjoy camping, hiking, and taking advantage of greenspaces that Mother Nature has to offer, contributing to Jesse’s passion for waste diversion and protecting our environment.
Jesse shares our commitment to community focus, and along with his wife has taken part in many charity events and is currently working on the development of a volunteer group that helps obtain swabs for the bone marrow registry at concerts.
ERIK VARNER Waste Audit Coordinator
Erik has earned his Recycling Council of Ontario Waste Audit Certificate, giving him the capability to work with locations to become 3R Certified. Erik Varner comes to MASS with a strong technical background in facilities and property management. Joining our team in 2017, Erik began his journey with MASS by providing support in our Customer Service Department, before transition full-time into our Audit Division fulfilling physical and technical responsibilities in wide-ranging capacities.
Respected for his level-headed attitude and drive to succeed, Erik is motivated by his passion for investment in the future. Committed to being a leader in sustainable action, Erik is a strong proponent of the MASS mantra, “Change Begins with Just One Step,” and carries this out in his daily life through intentional positive actions on a regular basis.
His passion for sustainability is most notably seen through his love of nature. Erik loves to fish, and as an East Coast native, has spent endless hours on the Atlantic Ocean over the years. Besides fishing, his hobbies include hiking and camping, and he looks forward to exploring the many trails and hiking paths that Northumberland County has to offer. Erik is thrilled to be a part of a team that combines environmental sustainability with cost-savings strategies, as this aligns perfectly with his own personal set of passions and beliefs.
Erik re-located to Cobourg in 2017 when he joined the MASS team, and looks forward to immersing himself in the community of Northumberland County. With a love for athletics, Erik is particularly interested in opportunities to become a part of the sporting community of the region, with a special passion for hockey and golf.
Erik is grateful to be a part of the growing MASS team and looks forward to developing further with the company into the future.
Alexsandra Handerer Customer Service Coordinator
Alexsandra Handerer joined the MASS Team in 2018 in the role of Customer Service Coordinator, a position through which she is quickly becoming a crucial asset to our team in providing our clients with industry leading service on a daily basis. Her background includes working in both accounts receivable and reception positions, which has contributed to her unparalleled attention to detail – a skill which has proven invaluable in maintaining an excellent standard of service for our clients from coast-to-coast.
Before entering the work force, Alexsandra attended the Technical Theatre Program at Humber College where she explored both her creative and practical side, learning skills in construction, painting, and sewing. This passion for the arts stays with her today and contributes to her passion for the visual beauty of our earth. One of her major goals is to create and follow a travel map to explore the wondrous beauty across Canada and the United States. In doing this, she hopes to further ignite her appreciation for the wonders our earth.
An advocate for protecting Mother Nature, Alexsandra is well known amongst her family and friends for reminding them of their environmental impact and the benefits of correct recycling.
With a deep love and respect for her family being one of the most profound elements of Alexsandra’s life, she spends most of her free time with them, completing home renovation projects together and travelling on exciting adventures. Joining a team who shares this commitment to putting family first is a serendipitous alignment of values for both Alexsandra and MASS.
Since joining our team, Alexsandra has had the opportunity to work closely with our customers, securing their confidence in her capability to resolve any issues that may arise for them, and exhibiting her positive and ambitious attitude. Her fastidious attention to detail and organization has made her an asset to our team, and MASS is thrilled to have her with us as we look forward to the future.
Patricia Strasbourg Customer Service Coordinator
Patricia Strasbourg joins the MASS Team in the role of Customer Service Coordinator. Bringing with her more than 30 years in administrative and customer care experience, MASS Environmental Services Inc. is beyond thrilled to welcome her to our team. With her background in government, public, and private sectors, Patricia has developed a strong sense of commitment to her “Service First” attitude and enjoys engaging with people from all walks of life.
An excellent fit for the MASS team, Patricia shares in our company values, including integrity as the key to providing outstanding customer service. As a family owned and operated business, MASS believes in maintaining a vested interest in the success of our clients as though they are family, and Patricia shares in this mindset. She demonstrates a strong sense of accountability in all that she does, with an exceptional track record of focused action on behalf of our nation-wide clients.
Beyond her professional background, Patricia is a family focused individual, who shares with us that her son is the “sunshine” of her days. She also maintains close and enduring bonds with her 4 siblings and their families. She has a pet dog named Zoe, with whom she spends much of her free time. This sense of family is important to the entire MASS team, and empowers us to do what we do as we consider the impact of protecting our environment for the next generation.
Patricia is highly community-focused and enjoys spending her free time volunteering. In the past, she has volunteered with the United Way, Big Sisters, and the Distress Centre Phone Line. These experiences have fueled her passion for giving back, and align simultaneously with her love for nature and commitment to protecting Mother Nature.
This past spring, Patricia started a new veggie garden from seed, and has enjoyed spending the time outdoors connecting with nature. She believes that as Canadians, we have the good fortunate to be living in the most beautiful country in the world. The added bonus of being located in Cobourg, Ontario, means that we have the joy of experiencing all four seasons and the unique wonders each brings. Working to protect this is an integral part of what we do at MASS, and Patricia is thrilled to be a part of this team.
Katie Noyes Customer Service Coordinator
Katie Noyes first joined the MASS team as a high school student during her graduating year at Lakefield District Secondary School. Her role with our team began as a co-op position in which she was earning school credit, and quickly evolved into a part-time job providing support to our customer service and administrative team. The entire MASS family was impressed with her work-ethic and grounded determination for success, and by the end of her school year, we were excited to welcome her to the team in a full-time capacity for a summer job.
At the end of that summer, Katie went off to Fanshawe College in London, Ontario where she completed the Executive Office Administration program. In this program, Katie further developed her skills as an administrative professional, and when she was required to complete a co-op placement term for this program, MASS was happy to bring her back to the team. Upon completion of her studies in 2018, Katie has now come back to MASS in the full-time, permanent position of Customer Service Coordinator.
In the role of Customer Service Coordinator, Katie provides support to our nationwide client base, managing the day-to-day needs of each site with regards to their waste diversion programs. Katie is committed to doing the right thing, and ensuring our clients see controlled costs while simultaneously reducing their environmental impact. Katie also provides additional support to our Administrative Department, and also works closely with our executive and management team.
Throughout the years, as Katie has grown and developed with MASS, she truly has become a part of the “MASS Family” in every sense of the word. Our team has been impressed and proud to watch her enhance her skills from her early days with us as a high school student, to her current achievements post-college and in her professional life.
Katie’s story with MASS is a testament to the value of co-operative education programs, but more importantly, is an excellent example of the value of a strong work-ethic, reliability, and accountability. These are the values that Katie exhibits on a daily basis, and are also the values upon which the success of MASS has been built. We are thrilled to have Katie with the MASS team and look forward to her ongoing success within the company.
Cassandra Wallace Administrative Coordinator
Cassandra Wallace joins the MASS Environmental Services Inc. team in the role of Administrative Coordinator. In this role, Cassandra provides support to both our Customer Service and Administration Departments, working alongside other members of the MASS team to provide industry-leading service to our clients with an ongoing commitment to cost control through waste diversion. In this role, Cassandra looks forward to utilizing the skills developed through her Advanced Accounting Diploma in Business Administration, and through her past experience in both customer service and bookkeeping.
Becoming a part of a family business is an excellent fit for Cassandra. As a mother to three daughters, Brianna, Kayla, and Victoria, she admires the commitment to working together as a family towards a greater purpose of protecting the environment. This is a sense of purpose that Cassandra shares, with a passion for spending time on our beaches and camping outdoors, she deeply respects our land and what is has to offer. Cassandra makes a daily effort to contribute to leaving behind a healthy and thriving earth, and tries to instill this in her children as well.
Cassandra is also an advocate for a strong sense of community and culture within the workplace. As a believer that community means an extension of family, Cassandra brings an attitude of positivity to the office to impact her teammates in an exceptional way. Her kindness and sense of humour are coupled by her reputation for reliability and self-sufficiency to make her a truly valuable asset to the company culture here at MASS.
When she is not in the office, Cassandra enjoys spending her time with family and friends, going to the cottage and camping, swimming, curling up with a good book, and spending time with her daughters, exploring everything that life has to offer.
MASS is beyond thrilled to welcome Cassandra to our team and looks forward to her contributions as a value member of the extended MASS family.
Nathalie Heyden joins the MASS Team as a co-op student from the University of Waterloo, where she has completed term 2A in the Environmental Resources and Sustainability program. Prior to beginning her post-secondary education, Nathalie attended and graduated from Lakefield College School, where she developed valuable skills that continue to contribute to her success in and out of the classroom.
Nathalie chose her program of study as a reflection of her passion for the environment. Nathalie is an advocate of spending time in nature for it’s calming effects. She loves the diversity of our worldwide environment, and the perseverance of mother nature to adapt and survive through human exploitation. In the future, she plans to pursue a career focused on the creation and promotion of environmental sustainability, working within a community of like-minded people who share these goals.
She is excited to join the MASS team and looks forward to gaining hands-on experience in the field of sustainability. She is particularly interested in organics and compost programs, and their contribution to the circular economy. Nathalie will be working primarily within our Special Projects department, providing support on numerous ongoing initiatives including our educational programming to help clients across the country to participate more effectively in their recycling, compost, and other waste diversion programs.
Outside of the workplace, Nathalie loves to spend time with her family. They enjoy being active together, whether that’s going to the gym, on ski trips, or travelling. In high school, she did competitive swimming with her brother, and they remain very close today. Nathalie loves to garden in the summer, and take care of her 20+ indoor plants in the winter.
Nathalie’s passion for family, the environment, and sustainability make her an excellent fit for the MASS team. Her commitment to these shared values aligns perfectly with the mission of MASS. We could not be happier to have her on board, and we welcome her warmly to the MASS team.